There is a 9.9% Lodging Tax and a 4% Forest Service Fee.

For new reservations starting December 1, 2021, a $25 per room, per night, plus tax resort fee will be applied, which includes high-speed wireless internet, overnight self-parking, shuttle van service to and from Crystal Mountain, a fireplace starter kit and a selection of seasonal activities.

At check-in, no authorization is taken. For reservations made 30 to 60 days in advance, 50% advance payment is required at the time of booking. The remaining balance is due 30 days prior to arrival. For reservations 60+ days in advance, 1/3 advance payment is due at the time of booking. Another 1/3 advance payment is due 60 days out. Then the final remaining balance is due 30 days prior to arrival.

Reservations made 31 days in advance require 50% advance payment at time of booking; remaining balance will be collected 30 days prior to arrival. Once final payment is collected it is non-refundable.

Reservations made within 30 days of stay require full non-refundable payment at time of booking.

For reservations made more than 60 days in advance of arrival: 1/3 deposit at time of reservation; additional 1/3 deposit 60 days in advance of check-in. Balance 30 days in advance of check-in.

Yes, guests must be 21 years of age or older to check in.

Yes, we have one unit, Creekside Cabin. Please review our accessible room type and hotel features.

Please contact the website where your original reservation was created to make changes to your stay. These changes will then be reflected in our system.

Please contact the front desk at 360.663.2500 for assistance.

Check-in is 4:00 pm, and check-out is 10:30 am.

Early check-in and late check-out are based upon availability and a fee of $99. Please make arrangements for early arrival or late check-out in advance.

Wi-Fi is included in the $25 nightly resort fee

Each reservation is offered one parking space on site which is included the resort fee. Additional spaces are available based on availability and a fee of $14/night.

Yes, the front desk will hold them for you until you’re ready.

We do not offer an airport shuttle service; however, if you plan to visit Mount Rainier and arriving or departing at SeaTac Airport, we recommend SeaTac Taxi. SeaTac Airport Taxi & shuttle flat-rate transportation service has a fleet of Hybrid Sedans, 4×4 SUVs, and Vans to fulfill your Mount Rainier transfer needs. Call them at 206-475-6760 to book.

Pack-and-plays are available based on availability for $9/night.

Our room occupancy is based on unit type.

Dogs are welcome at Alta Crystal Resort for a one-time non-refundable fee of $50.

Smoking is allowed 25 feet from any onsite building.

The health and safety of our guests and team members is our top priority. Please visit our Health and Safety page to review policies and protocols in detail.

Gift certificates are available for sale at the gift shop or by phone at the front desk.

We do not have a business center, but please visit our front desk, and one of our team members would be happy to assist you with printing.

We do not have an onsite restaurant; however, we have an onsite convenience store. During the summer months, we also host a BBQ every Thursday and Sunday in our meadow featuring the classics: hamburger, hot dogs, and the impossible burger.

We do not have an onsite fitness center.

We have a year-round heated pool (90 degrees in the winter) and hot tub that is open 10:30 am to 9:30 pm.

We are happy to assist with these requests. Please contact the front desk at 360.663.2500 for any special events during your stay.

We would be happy to host your next meeting or event. Please contact our General Manager at 360.663.2500 for event and room block inquiries.

Yes, our discounted rates may fluctuate based on availability.

Guests may check out with the front desk or through our text messaging app, Akia.

We do! During the summer months, we host a BBQ every Thursday and Sunday in our meadow featuring the classics: hamburger, hot dogs, and the impossible burger. We send out an email prior to your arrival to reserve your spot. We also have a scavenger hunt available at our front desk that will have you exploring our scenic grounds and discovering all the hidden gems around our property.

Please visit the gift shop to request your complimentary bag of ice.

Please contact the front desk at 360.663.2500 for further assistance

Please contact the front desk at 360.663.2500 for assistance. Please note that luggage storage is not available at this time.

We are happy to assist. Guests will be responsible for the cost of shipping. For letters and postcards, the front desk can assist with dropping them into the mailbox.

We are surrounded by many nearby activities with a few spots a drive away.

In the event of an emergency, please pick up the emergency phone located just outside the main entrance to the gift shop and main office. Simply pick up the telephone, and it will auto-dial the emergency contact after-hours. The emergency number is also located inside every guestroom on the landline phone. If it is life-threatening, please dial 9-1-1.